This one-day course aims to help you enhance your conflict management skills and will support you in developing skills to use in challenging situations.
If you are looking for Management and Leadership take a look at our other courses.
What will I learn
How communication can be used to solve problems and reduce the likelihood of conflict
The factors that influence human responses in conflict situations
How to assess and reduce risks in conflict situations
How to communicate effectively and de-escalate conflict in emotive situations
Good practice to follow on from conflict-based situations
Book your course now
To book your course, just give us a call on 01726 932293 or email firstname.lastname@example.org and talk to one of our dedicated team. You can even book and pay online using our online booking system.