Leadership & Management Skills
This course is designed for learners who wish to understand the basic concepts of Leadership & Management. We explore their personal leadership style and discuss how to develop effective communication and problem-solving skills.
Hospitality
Level N/A
4 Hour Course
Regulated by CTC
Hospitality
Level N/A
4 Hour Course
Regulated by CTC
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More Information
What will I learn?
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Introduction to Leadership and Management
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Define leadership and management.
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Discuss the importance of leadership and management in organisations.
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Identify the key differences between leadership and management.
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Personal Leadership Style
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Teach participants about the different leadership styles, including autocratic, democratic, and laissez-faire
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Help participants to identify their personal leadership style
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Provide examples of how different leadership styles can be used in different situations
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Effective Communication
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Discuss the importance of effective communication in leadership and management
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Identify barriers to effective communication
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Teach communication techniques such as active listening and assertiveness
What's included in the price?
The price includes all course materials, certification and refreshments throughout the course.
Frequently Asked Questions
Your Questions Answered: Everything You Need to Know About Our Training Services.
Are you able to attend our site to conduct the training?
Yes, we can come out to your business and deliver on-site training for 6 or more people.
What area do you cover?
We operate across Cornwall and into Devon for group bookings.
I'm unsure of what course I need?
Please feel free to call the office and our admin team will be happy to discuss the different courses that are available.
Will you remind me when my training need refreshing?
Yes, we contact everyone when their renewal is due.
Is your workplace accessible?
Yes we have a ground floor classroom with a disabled toilet and disabled parking space.
Is there accommodation nearby?
We are located next to the Carclaze Premier Inn which is a 2 minute walk from our front door.
Can't find the course you're looking for?
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